/* Ptechinfo HelpDesk estilo próprio — dark clean, sem CDN */
:root {
  --bg: #0b1f3a; --panel: #10294a; --panel2: #163459; --line: #24476e;
  --tx: #eaf1fb; --tx2: #9db6d4; --acc: #2e75d4; --acc2: #e63946;
  --red: #e63946; --yellow: #f4b942; --violet: #a78bfa;
}
* { box-sizing: border-box; margin: 0; }
body { background: var(--bg); color: var(--tx); font-family: "Segoe UI", system-ui, sans-serif; min-height: 100vh; }
a { color: var(--acc); text-decoration: none; }
a:hover { text-decoration: underline; }

.topbar { display: flex; justify-content: space-between; align-items: center; padding: 14px 28px; background: var(--panel); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; }
.brand { font-size: 1.25rem; font-weight: 700; }
.brand .logo { color: var(--acc); }
.brand .tagline { margin-left: 10px; font-size: .78rem; color: var(--tx2); font-weight: 400; }
.topbar nav a { color: var(--tx2); margin-left: 20px; font-size: .95rem; }
.topbar nav a:hover, .topbar nav a.on { color: var(--acc); }

main { max-width: 1280px; margin: 0 auto; padding: 26px 28px 60px; }
footer { text-align: center; color: var(--tx2); font-size: .8rem; padding: 18px; border-top: 1px solid var(--line); }

.flash { max-width: 1280px; margin: 14px auto 0; padding: 10px 18px; background: rgba(52,209,165,.12); border: 1px solid var(--acc); border-radius: 8px; color: var(--acc); font-size: .92rem; }
.flash:empty { display: none; }

h1 { font-size: 1.4rem; margin-bottom: 6px; }
h2 { font-size: 1.05rem; margin: 22px 0 10px; color: var(--tx2); text-transform: uppercase; letter-spacing: .06em; }
.sub { color: var(--tx2); margin-bottom: 20px; font-size: .95rem; }
.mono { font-family: ui-monospace, Consolas, monospace; }

.panel { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 20px; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
@media(max-width:900px){ .grid2 { grid-template-columns: 1fr; } }

/* formulário */
label { display: block; font-size: .82rem; color: var(--tx2); margin: 12px 0 5px; }
input, select, textarea { width: 100%; padding: 9px 12px; background: var(--panel2); border: 1px solid var(--line); color: var(--tx); border-radius: 8px; font: inherit; }
textarea { min-height: 110px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--acc2); }
.formrow { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.btn { display: inline-block; padding: 10px 22px; background: var(--acc); color: #08281e; font-weight: 700; border: 0; border-radius: 8px; cursor: pointer; font: inherit; margin-top: 16px; }
.btn:hover { filter: brightness(1.1); text-decoration: none; }
.btn.ghost { background: transparent; border: 1px solid var(--line); color: var(--tx2); font-weight: 500; padding: 7px 14px; }
.btn.sm { padding: 6px 12px; font-size: .82rem; margin-top: 0; }

/* badges e prioridades */
.badge { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: .75rem; font-weight: 600; }
.st-aberto { background: rgba(59,130,246,.15); color: #7fb1ff; }
.st-em_atendimento { background: rgba(251,191,36,.15); color: var(--yellow); }
.st-aguardando { background: rgba(167,139,250,.15); color: var(--violet); }
.st-resolvido { background: rgba(52,209,165,.15); color: var(--acc); }
.st-fechado { background: rgba(157,176,201,.15); color: var(--tx2); }
.prio-dot { display: inline-block; width: 9px; height: 9px; border-radius: 50%; margin-right: 6px; }
.p-baixa { background: var(--tx2); } .p-normal { background: var(--acc2); }
.p-alta { background: var(--yellow); } .p-critica { background: var(--red); }

/* KPIs */
.kpis { display: grid; grid-template-columns: repeat(6, 1fr); gap: 12px; margin-bottom: 22px; }
@media(max-width:900px){ .kpis { grid-template-columns: repeat(3, 1fr); } }
.kpi { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 14px; text-align: center; }
.kpi b { display: block; font-size: 1.6rem; color: var(--acc); }
.kpi span { color: var(--tx2); font-size: .78rem; }

/* board kanban */
.board { display: grid; grid-template-columns: repeat(5, 1fr); gap: 14px; }
@media(max-width:1100px){ .board { grid-template-columns: repeat(2, 1fr); } }
.col { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; min-height: 200px; padding: 12px; }
.col h3 { font-size: .85rem; margin-bottom: 12px; display: flex; justify-content: space-between; }
.col h3 .cnt { background: var(--panel2); border-radius: 12px; padding: 1px 9px; font-size: .75rem; color: var(--tx2); }
.card { background: var(--panel2); border: 1px solid var(--line); border-radius: 9px; padding: 10px 12px; margin-bottom: 9px; }
.card .proto { font-size: .72rem; color: var(--acc); font-family: ui-monospace, monospace; }
.card .title { font-size: .9rem; margin: 4px 0 6px; line-height: 1.3; }
.card .meta { display: flex; justify-content: space-between; align-items: center; color: var(--tx2); font-size: .75rem; margin-top: 8px; }
.card .actions { display: flex; gap: 6px; margin-top: 8px; }
.card .actions .btn { margin: 0; }
.col-count { font-size: .8rem; color: var(--tx2); }

/* filtros do painel */
.filters { display: grid; grid-template-columns: repeat(6, 1fr) auto auto; gap: 10px; align-items: end; margin: 18px 0; }
.filters label { margin: 0 0 4px; }
@media(max-width:1100px){ .filters { grid-template-columns: 1fr 1fr; } }

/* timeline */
.timeline { list-style: none; padding-left: 22px; border-left: 2px solid var(--line); }
.timeline li { margin-bottom: 16px; position: relative; }
.timeline li::before { content: ""; position: absolute; left: -28px; top: 5px; width: 10px; height: 10px; border-radius: 50%; background: var(--acc); }
.tl-head { font-size: .8rem; color: var(--tx2); margin-bottom: 3px; }
.tl-head b { color: var(--tx); }
.body-interno { background: rgba(167,139,250,.1); border-color: rgba(167,139,250,.4) !important; }
.tl-body { background: var(--panel2); border: 1px solid var(--line); border-radius: 8px; padding: 9px 13px; font-size: .9rem; white-space: pre-wrap; }
.info-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 12px; margin: 14px 0; }
.info-grid div { background: var(--panel2); border: 1px solid var(--line); border-radius: 8px; padding: 10px 13px; }
.info-grid span { display: block; font-size: .72rem; color: var(--tx2); text-transform: uppercase; letter-spacing: .05em; }
.info-grid b { font-size: .95rem; }

/* hero do portal */
.hero { text-align: center; padding: 40px 0 10px; }
.hero h1 { font-size: 2rem; }
.hero p { color: var(--tx2); margin-top: 8px; }
.backlink { display: inline-block; margin-bottom: 16px; color: var(--tx2); }
.big-protocol { font-size: 1.55rem; color: var(--acc); font-family: ui-monospace, monospace; }
.ok-box { background: rgba(52,209,165,.08); border: 1px solid var(--acc); border-radius: 10px; padding: 16px 20px; margin: 14px 0; }